Pricing and features verified: October 4, 2026. Finding the best dispatch software for HVAC means weighing five platforms against how heating and cooling shops actually run: seasonal surges, emergency no-cool calls, maintenance agreements, and techs who sell from a price book. This dispatch software for HVAC guide compares Jobber, Housecall Pro, Workiz, ServiceTitan, and FieldEdge on verified pricing and dispatch features only (our method: How We Compare). Where a vendor does not publish pricing, we say so rather than estimating it. Each pick links to its full review, and our Jobber vs Housecall Pro comparison for plumbers goes deeper on the top two head-to-head.

8.7/10 Jobber

Best For:

HV HVAC PL Plumbing EL Electrical

#1 Jobber — Best for transparent pricing and routing

SCORE: 8.7/10 · From $29/mo

Why we picked it: The clearest public pricing in field service software, with built-in route optimization for dispatch. For an HVAC shop, routing is the daily money question — during a July surge, the order you run five calls matters as much as the calls themselves. Jobber also answers the after-hours problem with a Receptionist add-on at a published $29/mo including 30 conversations, so a no-cool call at 9 p.m. becomes a booked job instead of a competitor’s. Its published list covers up to 15 users, which fits most residential HVAC crews, and every extra user is a known $29/mo when you add a truck.

Pros: ✓ Published price list by user count, from $29/mo billed annually; ✓ Built-in route optimization; ✓ Receptionist AI add-on at $29/mo including 30 conversations. Cons: ✕ Published pricing caps at 15 users; ✕ Best prices require annual prepay (non-refundable) or a 1-year commitment.

8.4/10 Housecall Pro

Best For:

HV HVAC PL Plumbing EL Electrical CL Cleaning

#2 Housecall Pro — Best for no contracts

SCORE: 8.4/10 · From $59/mo

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Why we picked it: No long-term contracts, and CSR AI that books using your price book and availability. HVAC is seasonal, and Housecall Pro’s posture lets a shop scale seats into summer and back down without a contract fight. The CSR AI booking from your actual price book keeps after-hours quotes consistent with what your techs would charge on site — a real edge for flat-rate HVAC shops. The trade is transparency: plans start from $59/mo, but per-plan prices are not published.

Pros: ✓ No-contract posture; ✓ CSR AI books from your price book; ✓ Payments from 2.59% cards, 1% bank. Cons: ✕ Per-plan prices not published; ✕ CSR AI price not published.

8.1/10 Workiz

Best For:

HV HVAC AR Appliance Repair FC On-Demand Field Work

#3 Workiz — Best for AI answering add-ons

SCORE: 8.1/10 · Best for: AI answering add-ons · Pricing not public

Why we picked it: Genius scheduling and answering add-ons. Workiz automations run 5/10/30 by tier, and the Genius add-ons are sold separately. For an HVAC office drowning in seasonal call spikes, buying answering and scheduling intelligence as add-ons can be smarter than re-platforming — but because neither platform nor Genius pricing is published, budget for a sales process and a 7-day trial to validate fit.

Pros: ✓ Genius scheduling/answering add-ons; ✓ 7-day free trial. Cons: ✕ Pricing not public; ✕ Genius add-ons sold separately.

8.0/10 ServiceTitan

Best For:

HV HVAC PL Plumbing EL Electrical (larger shops)

#4 ServiceTitan — Best for large multi-crew shops

SCORE: 8.0/10 · Best for: Large/enterprise · Quote only

Why we picked it: Enterprise dispatch — a dispatch board, GPS, and Dispatch Pro AI — built for large multi-crew shops. When a shop runs multiple crews across a metro area, dispatch stops being a calendar and becomes capacity management, and that is the problem ServiceTitan is priced (by quote) to solve. Logo note: ServiceTitan logo skipped — vendor serves its logo from an SVG sprite, not a standalone logo file.

Pros: ✓ Dispatch board and GPS at enterprise depth; ✓ Pro AI products. Cons: ✕ Quote-only pricing; ✕ Built for large operations, not small crews.

7.6/10 FieldEdge

Best For:

HV HVAC PL Plumbing EL Electrical (flat-rate)

#5 FieldEdge — Best for flat-rate shops

SCORE: 7.6/10 · Best for: Flat-rate shops · Call for pricing

Why we picked it: Flat-rate pricebook strength. Dispatch runs Basic vs Advanced, it works with QuickBooks Desktop and Online, and mobile app licenses are 2/4/6 by tier (Select/Premier/Elite). HVAC shops that sell from a flat-rate book — and plenty still run QuickBooks Desktop — will find FieldEdge speaks their language, even though pricing is “Call for Pricing” with no public list.

Pros: ✓ Flat-rate pricebook; ✓ QuickBooks Desktop + Online. Cons: ✕ Quote-only “Call for Pricing”; ✕ Mobile licenses capped by tier.

Comparison table

Tool	Score	Starting price	Best for	Free trial
Jobber	8.7	$29/mo annual	Small-mid HVAC	14-day
Housecall Pro	8.4	From $59/mo	Growing teams, no contract	14-day
Workiz	8.1	Not published	AI answering add-ons	7-day
ServiceTitan	8.0	Quote only	Large/enterprise	Not stated
FieldEdge	7.6	Call for pricing	Flat-rate shops	Not stated

How to choose dispatch software for HVAC

Start with crew count: Jobber’s published pricing covers up to 15 users, while ServiceTitan is the large multi-crew conversation. Then look at seasonal surge — when summer calls spike, route optimization and a dispatch board that your office trusts matter more than another report. After-hours calls are the third test: Jobber’s Receptionist ($29/mo, 30 conversations included) and Housecall Pro’s CSR AI both answer, but only Jobber publishes the price. Finally, if your techs sell from a flat-rate book, FieldEdge’s pricebook strength and Housecall Pro’s price-book booking deserve a trial. This is the same scoring logic behind every score above: verified pricing first, dispatch depth second, AI honesty throughout.

Our verdict

For most HVAC companies — solo operators to mid-size crews — Jobber is the pick. It is the only platform here whose full price list, user bands, and AI receptionist price you can verify before a sales call, and its built-in route optimization covers the daily dispatch problem without another add-on. The verdict holds even though Housecall Pro wins the contract round in our head-to-head: for a small-to-mid HVAC shop, knowable pricing plus routing beats flexibility you may never use.

Go further up the list only when your operation demands it: Housecall Pro if contracts are a deal-breaker, Workiz if AI answering add-ons are the priority, ServiceTitan for large multi-crew enterprise dispatch, and FieldEdge if a flat-rate pricebook runs your shop. Three of those five do not publish pricing at all, which is exactly why Jobber leads this roundup for smaller teams — and why each full review in our Reviews section states plainly what each vendor will and will not tell you about cost.

Dispatch software for HVAC FAQ

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